India's first practitioner expert network · Operations & GCC
It lives in the heads of a few thousand people who have already run the mandate you are about to take on. Until now, there was no way to reach them at the moment it mattered.
Not a deck. Not a six-month engagement. A direct line to someone who has built and run exactly what you are taking on.
The gap
The problem is not a shortage of consultants with decks. It is a shortage of practitioners with lived experience, and any way to reach them before the decision gets made.
Big 4 engagements for GCC setup, managed services design, or BCP run ₹80–200 lakh over three to six months. Mid-market enterprises, PE-backed companies, and new captives are locked out, left to attempt the mandate internally, hire juniors who have never run one, or lean on informal referrals with no governance.
So the same mistakes get made at scale, and re-learned across the industry at enormous cost.
The people who have actually run GCCs, operationalised BOT transitions, deployed AI inside regulated BFSI back offices, or implemented ISO under regulatory scrutiny are working senior professionals. Their expertise is not organised, curated, or commercially available in any structured form.
LinkedIn exists. Referrals exist. A governed platform did not, until now.
How it works
Every match is made by hand and screened for conflict before either side sees the other. The curation is the product.
For enterprises & GCC sponsors
Bring the decision you have not made before. We match you to someone who has already lived it, before you commit capital, sign the transition, or deploy into production.
For practitioners
Over two decades of operational mastery, built from the ground up, is the most valuable thing you carry. We give it a market, on your terms, in increments that fit around your role.
Expertise
Not generalists who found a market gap through research. Practitioners who have been on both sides of the engagement table.
Site selection, entity setup, governance design, and the first 36 months of captive operations across BFSI, tech, pharma, and shared services.
Designing, negotiating, and operationalising BOT transitions and multi-vendor ecosystem models at scale.
Intelligent automation and LLM integration moved beyond pilots into production inside live banking and insurance back offices.
Continuity frameworks designed, stress-tested, and activated, including regulatory BIA submissions to RBI, SEBI, and IRDAI.
Hands-on ISO 27001, 9001, 22301, and SOC 2 implementation, surveillance audits, and multi-site rollout.
VP-to-C-suite practitioners as fractional COOs and heads of operations, and as sounding boards for mid-career managers.
Engage
Each relationship migrates naturally from a low-commitment first conversation to deeper engagement as the value proves out.
A corporate that begins with a single Expert Call typically deepens within 90 days when the first engagement delivers.
What we stand for
For enterprise buyers under RBI, SEBI, and IRDAI oversight, governance is the reason they can say yes internally to an external practitioner. No informal network provides it. We make it structural, and every match is reviewed for conflict of interest before details are ever shared.
Why us
Five practitioners networked and available, in addition to Pradeep.
“I spent over two decades inside these operations, building them from the ground up: the floor, the team, the culture, the systems. I was the person in the room who had run the model, knew where it held and where it bent, and could make the call because I had made it before. This network cannot be assembled by someone who only studied the work. It is built by people who have done it.”
And it is no longer just me. Five seasoned practitioners are now networked and available alongside Pradeep. Every one of them has carried the accountability they now advise on, at leadership level, through the full life of a GCC. Not consultants who studied these transitions. Leaders who ran them.
The network is growing. This is who is available today.
Resources
White papers, playbooks, and field notes written by people who built and ran these operations.
The decisions made in the first three years that quietly determine the next ten, from governance design to the SLAs you anchor on day one.
Ten operating archetypes and the three universal laws that cut across them, with a practitioner quick-reference for every quarter.
How a 24-hour processing cycle manufactures the very errors operations spends its days managing, and what replacing it actually takes.
Turning premium manual oversight from a silent subsidy into a documented, fairly priced service category that the right clients pay for.
What a real BCP looks like when tested under load, drawn from moving a 450-person operation to work-from-home over a single weekend.
Moving GenAI and automation past the pilot into live BFSI operations, and the governance the audit will ask you about afterward.
A few details and it reaches Pradeep directly.
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Select what you'd like, add your details, and it's sent to Pradeep.
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For investors & partners
India-native, operations-focused, six specialist clusters, fractional leadership as a core product. The window for a first mover in this segment is open now. The operating model and seed thesis are available on request.
Talk to us
Whether you are taking on a mandate for the first time, you carry operational mastery that deserves a market, or you see the opportunity we see, start with a conversation. No deck to sit through. No obligation on either side.
